Terms of service

Terms of Service

Last Updated: [04-06-2026]

Welcome to Lushari. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Account Terms

By creating an account or placing an order on our website, you represent that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You are responsible for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  • All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

  • Payment must be completed using approved payment methods available on the website.

  • Orders will only be processed after successful payment verification, except for approved Cash on Delivery (COD) orders where applicable.

3. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

  • Product colors may vary slightly due to screen settings and photography.

  • Minor variations in packaging, design, or appearance may occur.

  • We do not guarantee that all descriptions or website content are error-free.

We reserve the right to update product information at any time without notice.

4. Order Acceptance and Cancellation

  • Submission of an order does not guarantee acceptance.

  • We reserve the right to refuse, limit, or cancel any order at our discretion.

  • Orders may be cancelled due to product unavailability, suspected fraud, pricing errors, or other operational reasons.

  • If payment has already been received for a cancelled order, an appropriate refund will be processed.

5. Shipping and Delivery

  • We aim to dispatch and deliver orders within the estimated timeframes provided.

  • Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other factors beyond our control.

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for delays caused by incorrect or incomplete delivery details.

Risk of loss and ownership of products pass to the customer upon successful delivery.

6. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

Generally:

  • Return requests must be submitted within the applicable return period.

  • Returned items must be unused, in original condition, and with original packaging where applicable.

  • Refund approval is subject to inspection and compliance with our Return Policy.

  • Certain products may be non-returnable for hygiene, safety, or legal reasons.

Refunds, when approved, will be processed through the original payment method or another approved method.

7. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Violate any applicable laws or regulations.

  • Submit false or misleading information.

  • Interfere with website security or functionality.

  • Attempt unauthorized access to systems, accounts, or data.

  • Upload malicious software, viruses, or harmful code.

  • Engage in fraudulent transactions or activities.

Violation of these provisions may result in account termination and legal action.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, designs, trademarks, and website functionality, is owned by or licensed to Lushari and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Lushari shall not be liable for indirect, incidental, special, consequential, or punitive damages.

  • We do not guarantee uninterrupted, error-free, or completely secure website operation.

  • Our total liability relating to any claim shall not exceed the amount paid by the customer for the relevant order.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

10. Indemnification

You agree to indemnify and hold harmless Lushari, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your use of the website;

  • Your violation of these Terms;

  • Your violation of any applicable law or third-party rights.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, or any transaction conducted through the website shall be subject to the exclusive jurisdiction of the competent courts located in [Your City, State], India.

13. Contact Information

For any questions regarding these Terms of Service, please contact:

Business Name: Lushari
Email: [your email address]
Phone: [your phone number]
Address: [your business address]

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.