Lushari

Orders are generally delivered within 5–7 business days after dispatch, depending on your location. Delivery may take a little longer in remote areas or during busy periods. You will receive updates as your order progresses.

We're sorry if your order arrives damaged! Please contact our customer support team within 48 hours of delivery with your order number and clear photos or a video showing the damage and packaging. Our team will review the issue and help you with the next steps according to our return and replacement policy.

Cash on Delivery may be available for eligible locations and orders. You can check whether COD is available for your address during checkout. Any applicable COD charges will be displayed before you place your order.

Once your order has been dispatched, you will receive a shipping confirmation with tracking details, where available. Use the tracking link to check your shipment's progress. If you need help, contact our customer support team with your order number.

If you need to cancel or change your order, please contact us as soon as possible after placing it. Changes or cancellations may not be possible once the order has been processed or shipped. Please contact our support team for assistance.

We aim to serve customers across India, subject to courier service availability at the delivery address. Enter your PIN code at checkout to check whether delivery is available in your area.

We're happy to help! For questions about products, orders, shipping, or returns, please contact us through the contact form on our website. Please include your order number when asking about an existing order so we can assist you faster.